Refund policy

30 Days Return Policy

At VeloraMart, every order comes with an easy 30-day return.

• Item must be unused and in original packaging
• Order number/receipt is required
• Refund processed within 5–7 business days to your original payment method
• Damaged/defective item? Contact us within 48 hours for a free replacement or full refund

Sale/clearance and hygiene items are not eligible for return.

For questions, reach out to our support team!