Shipping policy
Shipping Policy
At VeloraMart, we aim to get your supplements and perfumes to you quickly and safely.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation
- Orders placed on weekends/holidays will be processed the next business day
Shipping Time
- Delivery typically takes 3–7 business days, depending on your location
- Remote areas may take slightly longer
Shipping Charges
🎉 We offer FREE shipping on all orders across Pakistan — no minimum order required!
Order Tracking
Once your order is shipped, you'll receive a tracking number via email/SMS to monitor your delivery status.
Packaging
Since we deal in supplements and perfumes, all items are securely and safely packed to prevent damage or leakage during transit.
Delays
VeloraMart is not responsible for delays caused by courier services, weather conditions, or other circumstances beyond our control.
Delivery Issues
If your order doesn't arrive within the expected timeframe, or if the package is damaged, please contact our support team within 48 hours of delivery.
Undelivered/Wrong Address
Please ensure your shipping address is correct at checkout. VeloraMart is not responsible for orders delayed or lost due to incorrect address information provided by the customer.
For any shipping-related questions, feel free to reach out to our support team!